Servicenow Online Training | Servicenow Training & Certification | SV Soft Solutions


Servicenow Online Training in USA | UK | Canada | India


Servicenow Training Overview

From our Servicenow Training learner can understand the fundamental concepts of Servicenow Tool. Our training program is packed with tips, exercises, hints and examples. Our training sessions makes you to learn Servicenow quickly and effectively and also helps you to pass Servicenow Certification easily.

Introduction to Servicenow

SV Soft Solutions provides best Servicenow training in Hyderabad with real time scenarios. There are several job opportunities in Servicenow with Service now where one can enhance their potential in this emerging field. The Servicenow course content is designed to cover basic and advanced level training requirements. Servicenow Training will be provided by experienced faculty who have vast industrial experience and working in MNC company. We provide 100% skills and placement assistance by end of the training. Servicenow training will be provided at reasonable prices. SV Soft Solutions provides Online and Classroom Servicenow training as per learner flexibility.

Servicenow Online Learning Course Benefits

  • Industry Expert Trainer
  • Real time Scenario
  • Doubt session Support
  • Topic to Topic Assignments
  • Resume Preparation
  • Interview Q/A
  • Record Sessions
  • Detailed Study Material
  • 24/7 Support


About Trainer:

Servicenow Training will be delivered by well qualified, professional who have good experience to handle any kind of cloud computing issues. Our Trainers are officially working in MNC, so they share their experience with learners.

Servicenow Training Curriculum:

  • Introduction to Service Now

    • What is Service Now
    • Why and who can use Service Now
    • Concept of cloud computing in Service Now
    • Introduction to ITIL foundation
    • Navigation and users
    • Helpful portals, releases
  • Customize Homepage

    • Creating Gauges
    • Define CSS properties, UI Properties
    • Change visibility of Homepage and banner
  • Tables, Form, Dictionary

    • Creating Application, module
    • Creating table
    • Personalizing form and table layout
    • Creating Section
    • View
    • Dictionary entries
    • Dictionary overrides
    • Reference qualifiers
    • Related lists
  • Update sets Creation

    • Creating an update set
    • Merge update set
    • Retrieve Update set in another instance
  • Creating workflow

    • Workflow editor and workflow scripts
    • Workflow activities and workflow context
    • Workflow stages, transitions
  • Service catalog management

    • Use of service catalog, back end execution
    • Creating catalog item, record producer, order guide
    • Create RITM and catalog task
    • Attaching workflow to catalog items
  • Importing data in Service Now

    • Data sources
    • XML import
    • Transform maps
    • Scheduled data import
    • Import sets
    • Transform scripts
    • Data load automation
  • User Administration

    • Creating groups
    • Users and Departments
    • Concept of delegation
    • Customizing user profile
    • Roles & group membership
    • Fetch detail of logged in user
  • Email Notification

    • Defining a Template
    • Define notification
    • Email logs
    • Introduction to SMTP and POP mail servers
    • Trigger email on event
  • Create SLA &Schedule

    • SLA Definitions
    • SLA Properties
    • Attach SLA to tasks
    • Create schedule and child schedule
  • Scheduled Jobs

    • Introduction to scheduled jobs
    • Scheduled Job log
    • Scheduled reports
  • Access Control List

    • Create Read, Write and Create ACL on table and field level
    • Debug ACLS
    • Write ACL Scripts
    • Concept of privileged system admin
  • Content Management (CMS)

    • Creating site, page
    • Dynamic content block
    • Define Header, theme, style sheet
    • Creating UI page, UI macros
  • Introduction to Web service

    • Introduction to web services
    • SOAP Messages
  • Debugging

    • Personalize users
    • Debugging Business Rule
    • Debugging ACL
    • Background scripts